NERIS is Africa's institutional-grade energy intelligence platform — a suite of four precision tools built for ECG Ghana's customers, field officers, grid operators, and customer relations teams.
Each NERIS product is purpose-built for a specific role within Ghana's electricity ecosystem — from the customer's home meter to the national grid control room.
The complete electricity intelligence platform for ECG Ghana customers. See every charge, dispute any bill, pay via mobile money, and ask NERIS anything about your account — all in one place.
Real-time national grid surveillance and loss analytics for ECG operators. Monitor energy flow from generation gate to customer meter across every region, district, feeder and substation in Ghana.
The mobile-first field operations platform for ECG meter readers and enforcement officers. Manage tasks, log meter readings, investigate anomalies, and sync data in real time — even in low-signal zones.
The dispute management and customer relations portal for ECG Customer Relations Officers. Investigate complaints, manage disconnection freezes, log interactions, and resolve billing disputes with full audit trail.
NERIS is an intelligence platform developed by Ayivi Solutions Limited — purpose-built to transform how ECG Ghana's customers, field officers, grid operators, and CRO teams interact with electricity data.
Every NERIS product is designed from the ground up for the Ghanaian context — Ghana Card identity, mobile money payments, ECG tariff structures, and the realities of field operations in both urban and rural districts.
From a customer disputing a GHS 43 bill in Madina to a grid analyst tracking 32% losses in Accra East, NERIS gives every stakeholder the intelligence they need to act with confidence.
Whether you're an ECG stakeholder, investor, partner, or just curious — we'd love to hear from you.
Reach us through any of the channels below. We're based in Ghana and respond within one business day.